Maura - General Manager
Kathleen is a new addition to the Company and the main dispatcher. She is in charge of answering the phones, scheduling service calls, sending our technicians to the jobs in a timely manner, customer service, and assisting other office personnel with their projects. Kathleen also assist's Mr. Lang in record keeping of plant operations.
Kathleen - Dispatcher
Carrie joined our company in 1998. Along with assisting our customers on the phone and dispatching our technicians, she is also responsible for processing Accounts Receivable and is our Commercial Client Specialist. Carrie develops and manages the needs of our commercial clients from initial site visits to ascertain their requirements, to developing service contracts that fit the requirements of both their plumbing and liquid waste management needs. She continually oversees these services as their businesses grow or change and stands ready to reevaluate their situation and develop a new service contract that incorporates these changes. This results in personal service that is both up to date and cost effective. If you have questions or concerns about an existing account, or would like to join our group of satisfied commercial customers, then just give us a call and ask for Carrie.
In 1960, Jack and Beth purchased a small septic tank pumping business that averaged only five to seven calls per week. To supplement this, Jack would run his farm, and do any, and all other jobs necessary to keep this new business venture afloat.
In 1965, Jack learned that there was a much easier technique to opening lines than pushing a flat snake and barbed wire through them.
This new technique was called Roto-Rooter Sewer & Drain Cleaning. In a short time, Jack and Beth learned the value, and appreciated the ease of operation of this new "patented" equipment. They acquired franchises serving our original service areas, which includes Sullivan County, New York; Wayne & Pike County, Pennsylvania.
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About Our Company
Jack and Beth took another major step when they incorporated their business in 1983. In 1986, their son, Ned Lang, purchased the four existing franchises and moved the business to it's current location. As a business progressed, four additional franchises were added, and they are as follows: Orange County, New York; Cape May, Cumberland and Hunterdon Counties, New Jersey.
Through our years of dedicated service to our satisfied customers, we have grown to be the largest and most complete Plumbing & Septic Service in the Tri-State area.
Carrie- Commercial Office Clerk
Maura joined the Company in 2005. She has been managing all day to day operations for our portable restroom business. We have a very large fleet of portable restrooms and trailers which can service all of your job or personal needs. Coordinating and managing routes throughout four counties while maintaining the most efficient service for our customers possible. Maura welcomes the opportunity to offer her services to all customers, old and new. Feel free to call Maura personally with any questions that you may have.